shutterstock_609126020.jpg

Medical Records

Request Records

At Southwest Gastroenterology, patients can electronically access their health records when they activate their patient portal account. If you have not signed up for our patient portal yet, please call our office to verify your information and we can send you a portal invitation.

 

Sometimes, you may need copies of health records that are not available through your patient portal account, including:

  • Procedure reports

  • Specialty test results

  • Results for tests taken outside of Southwest Gastroenterology

 

Only the patient or the patient's representative has the right to access the patient records. A signed consent or authorization for release of information allows Southwest Gastroenterology to send copies of information contained in a patient’s medical record to another provider or facility who may be treating the patient.

Your Patient Rights

Right to see and get a copy of health information. You have the right to see and get a copy of your health information. Usually, this information is contained in medical and billing records. You must request in writing to see or get a copy of your health information in our designated record set. For your convenience, you can submit the form via our Patient Portal.

Right to amend incorrect or incomplete health information. We strive to ensure that health information kept in our records is accurate and complete. However, occasionally a mistake can occur. You have the right to request that we change incorrect or incomplete health information in our records. We may deny your request if appropriate.

Right to request restrictions of the use or disclosure of your health information. You have the right to request that your health information is not used or shared for certain purposes. We are not required to agree to your request except if required by law, or if you request a restriction to disclosure of your protected health information to the health plan and you pay SWGA/SWE for those services or health care items in full. We must tell you if we cannot agree to your request. Right to request an accounting of disclosures. You have the right to request an accounting of disclosures. This report will show when your health information was shared by us outside of our organization without your written authorization.