Procedure Coordinator
POSITION SUMMARY:
In charge of starting the procedure scheduling process through the Open Access format.
MAJOR DUTIES/CRITICAL TASKS
-
Guides patient through the Open Access Process.
-
Schedules procedures based on set parameters.
-
Manages Open Access Database .
-
Documents all communications with patients.
-
Devise schedules according to provider time and space availability.
-
Ensure that physicians are scheduled at Southwest Endoscopy and Southwest Gastroenterology as a priority.
-
Keep schedules updated incorporating changes daily.
-
Revise provider schedules to maximize efficiency.
-
Communicate regularly with Director regarding scheduling issues.
-
Tactfully handles difficult situations; contacts are handled professionally and consistently with courtesy.
-
Provide coverage for cancellation line when requested.
-
Help in scheduling patients with unique needs, as requested.
-
Participate in CQI as directed.
-
Other duties as assigned